Find out more here about the people who make up the Independent Complaints Panel and adjudicate on complaints made under the Code. Full details of the Panel's procedures can be found in the Code of Practice on the Naming, Packaging and Promotion of Alcoholic Drinks.
Isabelle Szmigin is Professor of Marketing at Birmingham Business School, the University of Birmingham, UK. Her research interests lie primarily in the areas of consumer research, services, ethical and social marketing. She has held ESRC and British Academy research grants. She is a member of the Coming of Age Partnership and a Fellow of the World Ageing and Demographic Forum.